Transforming the Guest Experience at The Old School House in Cornwall
Nestled in the picturesque coastal village of Cawsand on Cornwall’s stunning Rame Peninsula, The Old School House is a charming holiday retreat that attracts guests seeking a peaceful seaside escape. With its prime location just moments from the beach and surrounded by some of Cornwall’s most beautiful coastal scenery, the property offers visitors an authentic Cornish experience.
The Challenge
Like many holiday let owners, the hosts of the Old School House wanted to provide guests with comprehensive local information without relying on printed welcome folders. Guests often asked the same questions about local restaurants, beaches, walks, parking, transport links, and nearby attractions.
The hosts needed a solution that would:
- Enhance the guest experience before and during their stay
- Reduce repetitive guest enquiries
- Showcase the best of the local area
- Provide up-to-date important information that could be easily maintained
- Create a memorable holiday for guests
The Solution
We took all their existing printed information and created a fully digital guest guide experience that gives visitors instant access to everything they need for a memorable holiday.
The guide includes:
- Property information and house rules
- Check-in and check-out instructions
- Wi-Fi details and appliance guides
- Local restaurant and best places to eat
- Beach information and coastal walks
- Emergency contacts
- Transport and parking advice
- Recommended attractions and day trips
Guests can access the guide before arrival, helping them plan their stay and discover local experiences ahead of time.
Showcasing the Best of Cawsand
One of the biggest advantages of the digital guide is its ability to highlight the unique charm of Cawsand and the surrounding area.
Located in Cornwall’s famous “Forgotten Corner,” Cawsand forms part of the beautiful twin villages of Cawsand and Kingsand on the Rame Peninsula. These historic fishing villages overlook Plymouth Sound and are known for their colourful cottages, sheltered beaches, coastal walks, and relaxed atmosphere. Unlike some of Cornwall’s busier tourist hotspots, the area retains an authentic, unspoilt character that visitors instantly fall in love with.
Guests staying at the Old School House can enjoy:
- Beautiful sandy and shingle beaches just a short walk away
- The South West Coast Path with spectacular sea views
- Traditional pubs, cafés and local eateries
- Seasonal ferry connections to Plymouth
- Mount Edgcumbe Country Park and its historic grounds
- Opportunities for paddleboarding, kayaking and swimming in Cawsand Bay
- Private fine dining at the property with an award winning Michelin star chef
The area’s rich maritime history, connections to fishing and smuggling, and stunning coastal scenery make it an ideal destination for couples, families and outdoor enthusiasts alike.
And if you would like stay at the Old School House, head on over to their website and let them know we said hi.
The Results
By implementing HostyGuides, The Old Schoolhouse has been able to:
- Deliver a more seamless guest experience
- Encourage guests to explore more of the local area
- Keep information accurate and up to date
- Present unique welcome experience that fits the high standards of the property
Guests arrive better informed, more excited about their stay, and ready to make the most of everything that Cawsand and the Rame Peninsula have to offer.
Conclusion
The Old Schoolhouse demonstrates how a well-designed digital guide can become an extension of the guest experience. By combining essential property information with curated local recommendations, HostyGuides helps transform a simple holiday stay into a memorable Cornish getaway.
For properties located in destination-rich areas like Cawsand, a digital guest guide isn’t just a convenience, it’s an opportunity to showcase the very best of the local community and create a guest experience they will remember for years to come.